Our maintenance plans are flexible and tailored to individual needs. Hardware maintenance is typically a yearly contract, that includes remote support, on site labor, and the necessary parts. We also work with organizations to provide standard response times to restore commitments accommodating mission critical systems.
Hardware maintenance features include:
– Single service provider for multiple OEMs
– 24x7x365 dispatch
– Consistent achievement of customized contracted SLAs
– Monthly report.
Support on nearly all types of hardware devices:
– Rack Servers
– Storage Devices
– Network Equipment
– Power Supply Equipment
– Desktops / Laptops
Need help? Call our award-winning support team 24/7: +84 (028) 7307-2868